During this challenging time in the medical community, our utmost priority is to care for and protect our patients. We plan to remain open and provide retina care to our community. We are following the CDC and American Academy of Ophthalmology’s recommendations regarding disinfection, infection control, and social distancing guidelines in all of our offices. All patients must wear a mask while in our office. If a patient does not have a mask, a mask will be given to them. To protect our patients and staff, we ask that patients with the following symptoms or situations contact our office prior to their appointment to see if they can keep their current appointment:
- Patients who have traveled internationally, gone on a cruise, or traveled outside of their state or immediate area within the last 14 days
- Patients who have visited, worked, or been institutionalized in a nursing home, long-term care facility, hospital, or rehab facility within the last 14 days
- Patients who have been exposed to someone diagnosed with COVID-19 within the last 14 days
- Patients with fever, flu-like symptoms, headache, diarrhea, stomach pain, loss of taste/smell, congestion, sore throat, fatigue, body aches, new-onset cough, conjunctivitis (pink eye), or new-onset shortness of breath
For patients with urgent eye conditions who meet the above-mentioned criteria, we will examine and treat them in an isolated space in our office if needed.
Visitor Policy: We currently are prohibiting visitors from our clinics with the exception of visitors accompanying patients with decreased mental capacity or extreme physical impairments. All visitors must also meet the above-mentioned, travel restriction and illness criteria to stay in our office with a patient. Visitors not meeting the previously mentioned criteria must wait outside our office until the patient exits the building, and unfortunately at this time, they may not wait in our office or waiting areas. In addition, we will not allow anyone under the age of 16 in our offices.
Pursuant to the Order of the Kanawha Charleston Health Department, dated April 6, 2020, the maximum per person occupancy in our Charleston office is 20 people. While in our office, a social distance of 6 feet must always be maintained.
As always, we appreciate your understanding and support during this ever-changing, healthcare climate.